Version 1 and 2: Upon successful completion of the course, students will be able to: analyze and document incident information, develop an effective public communication plan; facilitate a professional media and community relations environment. Version 3: Same as Version 1 and 2, additionally, students will be able to: demonstrate an understanding of the duties, responsibilities, and capabilities of an effective Public Information Officer on an AHIMT; identify course objective and position-specific resource materials for the position of Public Information Officer; describe the role and importance of the Public Information Officer in incident operations, especially as it pertains to initial incident operations; outline the fundamentals of information operations during incident management; develop a communications strategy for disseminating incident information; outline the importance of effective media relations and the role of the Public Information Officer in developing and maintaining such relationships; explain how the Public Information Officer may establish and leverage effective community relations; define the role of the Public Information Officer as it pertains to handling special situations within incidents and how the Officer can keep him/herself and those they escort and work with safe in the incident environment; and define the Public Information Officer roles and responsibilities during incident transition and demobilization.