Upon successful completion of this course, students will effectively function in the role of EMD Citywide Dispatchers who oversee EMS activities throughout the city as a whole rather than a part or the whole of a borough and pay particular attention to potential high- profile assignments. Students will be able to successfully deal with both static and dynamic events which occur on a daily basis, and based on EMD policy and procedure ensure that the proper resources are assigned to handle events.  Examples of static incidents include planned events such as New Year’s Eve in Times Square, NYC Marathon etc.  while dynamic events include fires, bus accidents, building collapses etc.  Based on information received from other agencies and in consultation with EMS resources in the field, students will be able to assign additional ambulance and specialty resources as needed and/or requested such as Major Emergency Response Vehicles, Mobile Respiratory Therapy Units, Hazardous Materials specialty Officers and EMS Chief Officers.  Students also serve as liaisons with outside agencies such as the Metropolitan Transportation Authority, the Port Authority and other NYC agencies.

Upon successful completion of this course, students will have greater insight into the functions of FDNY Bureau of Communications Emergency Medical Dispatch Assignment Receiving Dispatchers and Radio Dispatchers and enable them to better manage their employees.  Students become familiar with the methodology utilized to enter calls into the Emergency Medical Service Computer Aided Dispatch which includes Computerized Triage which uses computer based algorithms to enter calls, as well as manual triage which is based on information on cards.  Students also gain familiarity as to how EMS resources are dispatched to emergency assignments.  This training ensures that student EMS Officers can work with the members they supervise to ensure proper resource allocation depending on current conditions citywide.  They also effectively assist the members they are supervising when asked questions in regard to policy and procedure.  This course lays the groundwork for students to become successful EMS Officers while assigned to Emergency Medical Dispatch. Areas of study were expanded to include Management and Operations Management.

Version 1, 2, and 3: Upon successful completion of the course, students will be able to: describe basic human anatomy and physiology; explain the rationale and describe fundamentals of pre-hospital care and treatment of the sick and injured; perform a primary and secondary patient survey by evaluating and treating a patient suffering from trauma or a medical emergency; perform cardiopulmonary resuscitation and clear an obstructed airway; defibrillate a patient in ventricular fibrillation; recognize the signs, symptoms and treatment of shock and external hemorrhage; perform immobilization techniques; prepare a mother for cephalic delivery; provide care to a newborn; demonstrate basic disentanglement of a patient, packaging and preparation for removal from the scene of an emergency; file a standardized NYS Patient Care Report; describe the roles and responsibilities of the first responder in performing both emergency and operational aspects of the job; and demonstrate proper use and care of emergency equipment.

Version 1: Upon successful completion of the course, students will be able to: discuss basic human anatomy and physiology; discuss the rationale and fundamentals of pre-hospital care and treatment of the sick and injured; perform a primary and secondary patient survey by evaluating and treating a patient with suspected respiratory or circulatory distress and performing cardiopulmonary resuscitation, automatic external cardiac defibrillation, and clearing an obstructed airway; recognize the signs, symptoms and treatment of shock, internal hemorrhage, and external hemorrhage, central nervous system disorders and deficiency, and types and degree of burns; perform immobilization techniques; on an obstetrical manikin, prepare a mother for a cephalic birth; demonstrate the procedure for dealing with an emotionally disturbed patient; demonstrate basic disentanglement of a patient, packaging, and removal from the scene; discuss patient safety and care at the scene and during transport; file a standardized NYS Patient Care Report; discuss the role and responsibilities of the EMT in performing both the emergency and operational aspects of the job; demonstrate appropriate diagnostic and emergency treatment procedures; demonstrate the proper use and care of emergency equipment. Version 2, 3, and 4: Students will be able to: discuss basic human anatomy and physiology; discuss the rationale and fundamentals of pre-hospital care and treatment of the sick and injured; perform a primary and secondary patient survey by evaluating and treating a patient with suspected respiratory or circulatory distress and performing cardiopulmonary resuscitation and clearing an obstructed airway; recognize the signs, symptoms and treatment of shock, internal hemorrhage, and external hemorrhage, central nervous system disorders and deficiency, and types and degree of burns; perform immobilization techniques; on an obstetrical manikin, prepare a mother for a cephalic birth; demonstrate the procedure for dealing with an emotionally disturbed patient; demonstrate basic disentanglement of a patient, packaging, and removal from the scene; discuss patient safety and care at the scene and during transport; file a standardized Ambulance Call Report; discuss the role and responsibilities of the EMT in performing both the emergency and operational aspects of the job; demonstrate appropriate diagnostic and emergency treatment procedures; demonstrate the proper use and care of emergency equipment; demonstrate proper use of semi-automatic defibrillator. Version 5: Includes outcomes covered in Version 4, with the addition of 120 hours which includes medical terminology, anatomy and physiology, plus 37.5 hours of scenario-based training training and physical training. NOTE: Content and scope exceeds state requirements of an basic EMS course.

Version 1, 2, 3, and 4: Upon successful completion of the course, students will be able to: appropriately assess patients; make appropriate treatment decisions; make appropriate transportation decisions; and record a detailed log of all field activities. Version 5: Same as Version 1, 2, 3, and 4, additionally, operate within the regional medical protocols published by the New York City Regional Emergency Medical Advisory Council providing agressive pre-hospital care using current pharmacological forumulary. 

Version 1, 2, 3, and 4: Upon successful completion of the course, students will be able to: operate and maneuver ladder truck apparatus safely and effectively under normal and emergency conditions; and evaluate fire and emergency situations to determine the proper placement of the apparatus and the correct deployment of the aerial ladder and tower ladder to ensure the safety and success of any rescue or fireground operation; follow and utilize driving techniques employed in FDNY's Vision Zero safe driving program;  examine possible driving routes and formulate the best plan to reach the objective; operate generator equipment on the ladder trucks that supply power to tools and lighting on the fire ground; coordinate the operation of water delivery from tower ladder or ladder pipe nozzles at the correct pressure using knowledge of hydraulics; and accurately predict the location of responding firefighters during emergencies and modify possible locations as incidents progress. 

Version 1, 2, 3, and 4: Upon successful completion of the course, students will be able to: teach the CPR-Basic Life Support Providers Course; offer instruction in Cardio-Pulmonary Resuscitation and home safety tips for infants and children; develop a comprehensive understanding in basic Cardio-Pulmonary anatomy and physiology and methods to prevent mortality from respiratory complications or other causes of sudden death; effectively conduct all BLS (basic life skills) courses offered by the American Heart Association (AHA) and present all required course information via video format; analyze and evaluate students' skills performances and provide remediation where appropriate; process all required AHA paperwork culminating in the issuance of certification cards. 

Version 1 and 2: This course is a continuation and expansion of Fire Service Instructor Level I (INS 210). Upon successful completion of the course, students will be able to: discuss performance objectives, records management, evaluation instruments, training aids, and classroom management and use these effectively in preparing and delivering instruction; prepare in writing a detailed lesson plan; give an oral presentations before a group, utilizing the prepared lesson plan and the techniques emphasized in the course; schedule instructional sessions; formulate budgetary needs; acquire training resources; coordinate training record keeping; evaluate instructors; develop student and class evaluation instruments; and conduct high hazard training scenario insuring applicable safety standards and practices. NOTE: National and New York State certification is provided to students who pass the exam and complete the course.

Version 1 and 2: Upon successful completion of the course, students will be able to: supervise the operation of a squad at a borough command, assign duties, counsel and evaluate the work of fire marshals, conduct on-the- job training, review fire investigation reports and respond to major alarm fires. Version 3: Learner outcomes from Version 1 and 2, additionally, students will be able to: prioritize jobs, assign duties, and manage multiple investigations; counsel members under their command and evaluate their performance; effectively conduct drills and on-the-job training; conduct roll calls and record members' payroll entries; inspect members' safety equipment; oversee and evaluate physical examinations performed by Fire Marshals; review investigative reports, make recommendations, and process paperwork, report findings and other relevant information to superiors. Version 4 and 5: Students will be able to: properly conduct a roll-call of Bureau of Fire Investigation (BFI)  members with the required journal entries; have a knowledge of the Bureau response policy; assign and prioritize open case assignments to a squad of fire marshal investigators; analyze and perform case management of the squad and have the ability to re-assign incomplete cases; have the ability, to create a written tour synopsis report, prepared for upper management; effectively prepare and produce necessary notifications to upper management; complete, the required city time entries, of subordinates; properly manage, oversee and approve, any required overtime of Bureau members; inspect members to ensure, they possess, the proper equipment and are dressed appropriately for the tour; complete required reports for any injuries, exposures and accidents, to Bureau members; manage and oversee court appearances and subpoenas of fire marshal investigators; manage and inspect, the line-ups of suspects performed by fire marshals; ensure department equal employment opportunity policies are followed; direct members to counseling, if necessary; direct fire marshals, to refer cases to the juvenile fire-setters intervention program, if required; oversee thefts of, or occurring inside of, department property; properly  complete, send or distribute department letterhead reports and memorandums; supervise and support inter-agency cooperation; direct fire marshal investigators to utilize BFI resources when required; direct, oversee and manage any undercover operations and surveillance performed by members of the Bureau; manage and handle, the arrest of, a member of the Bureau; select, conduct and deliver a drill topic to a squad of fire marshals; properly document and measure the effectiveness of the drill topic; have an advanced knowledge and understanding of the current BFI directives and interim orders; refer to and utilize the supervisor reference manual when necessary; utilize the BFI CTRS system for case assignments and case management of a squad; have an intermediate to advanced understanding, of self-defense techniques, and proper use of equipment (handcuffs, expandable baton, OC spray) that may be needed, in self-defense, or to, take a person into custody, direct or assist in taking a person into custody; manage a specialized unit within the Bureau; utilize the scientific method, in accordance with NFPA (National Fire Protection Association) 921 and 033; have an advanced knowledge of fire science, fire chemistry and fire dynamics; have an advanced understanding  and assist fire marshals with the New York State penal law, criminal procedure law, and criminal case law; supervise, guide and oversee interviews and/or interrogations of individuals during a fire marshal investigation; manage inter-agency collaboration, as needed, during the course of an investigation; supervise and assist in, the identifying, collection, documentation and processing, of any, potential evidence, during an investigation; manage communications, in an effective manner, of fire marshals, dealing with individuals, who may be in crisis, as a result of an event, that has occurred; supervise and oversee, the processing, of an individual, who has been arrested and will be brought into the criminal justice system; provide guidance and assistance, if necessary, to a fire marshal, when, they are called to testify , as an expert witness, in the origin and cause of fire, in both criminal and civil court proceedings.

Version 1: Upon successful completion of the course, students will be able to: oversee and coordinate the operations in emergency fire, multiple casualty, and emergency medical incidents and perform the tasks of a middle level manager in the administration of multiple fire companies; demonstrate strategy and tactics of emergency response operations and supervision and leadership skills based upon operational policy and procedures of the New York City Fire Department. Version 2: Students will be able to: deploy, coordinate, command and control fire personnel during fire fighting operations; assess fire conditions and evaluate structural integrity of buildings throughout fire operations; develop proper firefighting strategies consistent with established safety parameters; implement the Incident Command System of control and coordination for operations; determine if the fire was accidental or suspicious; record all pertinent information regarding operations for necessary reports; be aware of hazardous materials and the resources available for mitigation; know building construction as it relates to fire travel and extension in various structures; display proper communications skills between units at the scene and dispatchers; know foam operations; determine effectiveness of on-scene resources and implementation of additional resources to manage the situation; oversee and coordinate the operations in emergency fire, multiple casualty and emergency medical incidents; and perform the tasks of a middle manager in administration of multiple fire companies.Version 3: Students will be able to: deploy, coordinate, command and control fire personnel during fire fighting operations; assess fire conditions and evaluate structural integrity of buildings throughout fire operations; develop proper firefighting strategies consistent with established safety parameters; implement the Incident Command System of control and coordination for operations; determine if the fire was accidental or suspicious; record all pertinent information regarding operations for necessary reports; be aware of hazardous materials and the resources available for mitigation; know building construction as it relates to fire travel and extension in various structures; display proper communications skills between units at the scene and dispatchers; know foam operations; determine effectiveness of on-scene resources and implementation of additional resources to manage the situation; oversee and coordinate the operations in emergency fire, multiple casualty and emergency medical incidents; perform the tasks of a middle manager in administration of multiple fire companies. Version 4: Newly promoted Chief Officers will be able to: perform the role of Incident Commander at structural fires as well as all types of emergency responses; interact with local community boards, the news media, and numerous outside agencies. Additionally, Chief Officers will be equipped with the training and resources to solve problems both routine and non-routine that they will experience in the field through effective use of Fire Department units as well as other emergency response agencies. Chief Officers will be familiar with the various branches of the fire service within the city of New York and will know the capabilities of these branches and how to utilize them as needed. Lastly, Chief Officers will further develop and expand the leadership skills acquired as a frontline supervisor (i.e. Captain and Lieutenant) and apply them to their new position as a Battalion Chief in the New York City Fire Department. Successful completion of the course certifies Battalion Chiefs to serve as liaisons to the New York City Transit Authority.

Version 1 and 2: Upon successful completion of the course, students will be able to: successfully manage a variety of fire and emergency situations in the position of a Deputy Chief; recognize the warning signs and causes of collapse and implement appropriate response; effectively communicate with all personnel and other agencies at Incident Command Post; manage radio transmission systems and networks in the event of a major fire or emergency; manage administrative duties involved with deputy chief rank, including Fatal Fire Evaluations; define the role of a Deputy Chief and demonstrate the knowledge and skills necessary to work at major emergencies and multiple alarms alongside other city agencies and effectively manage major emergencies and multiple alarm fires through simulated exercises.

Upon successful completion of this learning experience, students will possess an understanding of five central human performance themes and describe the physiological and psychological response to operational stress; discuss cognitive function and decision-making under stress; explain tactical fitness practices (mobility, breathwork and recovery) that enhance performance; demonstrate mental skills and effective stress inoculation practices; discuss what FDNY history and personal experiences suggest about the psychology of risk and resilience; educate other members on how individuals are impacted physiologically, psychologically, and cognitively by operational stress at fires and emergencies; conduct a tactical three-dimensional (tactical, physical, and mental) training drill with emphasis on the mental component; lead an after-action tactical performance review that objectively identifies how individuals were impacted by operational stress and subsequently functioned under pressure; and evaluate and recommend unit and organizational level changes to tactics, techniques, procedures, and processes based on an enhanced understanding of human performance. 

Upon successful completion of the course, students will be able to: discuss and explain how the New York City Fire Department Bureaus operate and work together to have emergency personnel able to respond to emergencies in and around New York City; describe the history of the New York City Fire Department; discuss and achieve optimal nutrition, and tactical fitness required to be a firefighter; perform cardiopulmonary resuscitation; perform basic first aid procedures; perform fire prevention inspections to ensure fire code standards; discuss and explain fire safety initiatives with New York City residents; install smoke detectors according to building and fire code regulations; identify building construction principles and hierarchy; understand, and identify the dangers of manmade and natural disasters and analyze how the Fire Department responds to these types of events; define leadership, and evaluate leadership styles; analyze use of mental aspects of performance for the military, sports industry and fire service.

Version 1: Upon successful completion of the course, students will be able to: identify the basic toxicology principles and toxicity of the following materials: halogens, hydrocarbons, asphyxiates, radiologicals, organophosphates, blood agents, nerve agents, acids/bases. Describe the need for and the process of decontamination of personnel and equipment; list the common symptoms of patients exposed to different hazardous materials; demonstrate EMS functions of Haz-Mat IMS: triage, treatment, disposition and EMS Control; use the proper donning, doffing and usage of all levels of PPE available to the Level II responder; apply medical care and attend to the disposition and transportation of patients. Version 2: Upon successful completion of the course, students will be able to: describe Haz-Tac Operations and the role of a Haz-Mat Medical Technician at a Hazardous Materials Incident; list the company types and roles involved with the department's tiered response plan; describe the components of a decontamination task force; define hazardous materials according to the Department of Transportation; outline the behavior of chemical substances at a hazardous materials release; describe basic concepts and physical chemical properties; describe basic chemical technology; effectively employ the North American Emergency Response Guide and National Institute for Occupational Safety and Health (NIOSH) guidebooks; outline emergency procedures while wearing chemical protective clothing; explain potential medical hazardous of wearing chemical protective clothing; operate and interpret air monitoring and radiological detection meters; inspect, operate, and explain emergency procedures while wearing self-contained breathing apparatus; match related toxidromes and appropriate treatments for various chemical exposures; identify clandestine laboratories; explain basic radiation principles and the ALARA (as low as reasonable achievable) concept; identify and appropriately respond to CBRNE (Chemical, Biological, Radiological, Nuclear, and Explosive) incidents; effectively employ the Hazardous Materials Technician New York State Department of Health's Regional Emergency Medical Service Council protocols; and recognize and appropriately respond to victims exposed to the EBOLA virus disease. Version 3: Upon successful completion of the course, students will be able to Identify the basic toxicology principles and toxicity of the following materials: halogens, hydrocarbons, asphyxiates, radiological, organophosphates, blood agents, nerve agents, acids/bases. Describe the need for and the process of decontamination of personnel and equipment; list the common symptoms of patients exposed to different hazardous materials; demonstrate EMS functions of Haz-Mat IMS: triage, treatment, disposition and EMS Control; use the proper donning, doffing and usage of all levels of PPE available to the Level II responder; apply medical care and attend to the disposition and transportation of patients.

Version 1, 2, and 3: Upon successful completion of the course, students will be able to: discuss the procedures for a trench incident assessment and demonstrate the various stabilization techniques used to secure a trench in preparation for an evacuation emergency. Students will also be able to explain various support operations and stabilization systems to safely operate in a trench for patient stabilization and extrication and be able to safely manage and operate in a trench rescue and correctly use the tools necessary to safely perform such tasks.

Version 1 and 2: Upon successful completion of the course, students will be able to: perform the rescue of a trapped victim of a structural collapse; and mitigate confined space emergencies through the use of knots, riggings, and safe victim hauling techniques. Version 3: Same as in Version 1 and 2, additionally: apply confined space rescue skills to assess and analyze a confined space incident; effectively conduct rescue operations to safely secure and extricate victims; identify various techniques to secure area; and protect rescuers during rescue operations.

Version 1 and 2: Upon successful completion of the course, students will be able to: provide care in an austere environment; perform a limited access patient assessment; effectively use the Rescue Medic formulary; construct splints for muscosketal injuries in the austere environment; excel in advanced airway management; demonstrate ventilation and ventilator skills; deliver sedation and pain management to entrapped victims; understand the functionality of capnography; and master the Rescue Medic protocols and display the skills necessary to operate safely in trench, collapse, high angle, confined space and machinery incidents. EMS rescue technicians perform special operations medicine in the field in challenging situations such as limb amputations, blood transfusions, advanced ventilator management, and even canine care. Version 3: Although, version 1 and 2 are the same as version 3, extensive training has been added. Upon successful completion, students will be able to: assess, treat and manage a patient in the special operations environment; recognize and treat common and unique medical conditions encountered in the special operations environment; use specialized medical equipment and medications specific to the Rescue Paramedic program; and safely operate in a technical rescue operation. Students will be certified in the Awareness and Operations Level in the rescue technical disciplines of high-angle/ropes, confined space, collapse and trench rescue. Additionally, students will safely operate in a rescue operation to triage, treat, and assist in the extrication of patients while providing advanced pre-hospital care.

Upon successful completion of this course, members of Marine Operations will be able to: respond to and mitigate hazardous materials with the Hazardous Materials group; identify hazardous materials, interpret chemical and physical properties and toxicological data, select monitoring devices, appropriate personal protective equipment, and identify appropriate tactics and perform emergency operations safely.

Upon successful completion of this course, students will be able to: respond to and mitigate emergencies utilizing 33’ & 31’ FDNY response vessels in the maritime domain; comply with USCG Navigation Rules, utilize marine electronic equipment, including: chart plotter, radar, sonar, and multiple means of maritime communications, effectively coordinate during interagency operations and conduct FDNY firefighting and water-rescue procedures within the Port of NY/NJ in a safe and efficient manner.   

Version 1, 2 and 3: Upon successful completion of the course, students will be able to: engage in open water rescue dive activities in various bodies of water in New York City (beaches, lakes, rivers) to safely mitigate in underwater emergencies, plan and exercise underwater search and rescue, in- water fire fighting, buddy rescue and self-rescue. Students effectively assess fast-moving currents and recognize conditions that may present extreme danger to rescue divers; and utilize effective search techniques for the search area(s). 

Version 1, 2, and 3: Upon successful completion of the course, students will be able to demonstrate competency in instructional methodology, group presentation, teaching scuba skills, and supervision of students. Version 4 and 5: The NAUI Instructor Training Course (ITC) is designed to train and qualify NAUI Instructor member applicants.   During the course, candidate instructors learn methods to teach skin and scuba diving in compliance with NAUI Diving Course Standards.   NAUI Instructor candidates will be able to: demonstrate satisfactory knowledge, skills, fitness and attitude to teach skin and scuba diving in accordance with NAUI Dive Course Standards; present eleven graded oral presentations, six graded in-water presentations, perform evaluated in-water demonstrations of staff selected skills, and perform an evaluated demonstration of open water scuba rescue.  

Upon successful completion of the course, students will be able to: deploy, coordinate, and direct fire suppression personnel during fire fighting operations; assess fire conditions, both initially and throughout fire operations; exercise command and control of personnel during firefighting operations; evaluate structural integrity of buildings during operations; utilize personnel and equipment within established safety parameters; develop proper firefighting strategy, dependent on conditions encountered; implement the Incident Command System of control and coordination for operations; determine if fire was accidental or suspicious; record all pertinent information regarding operations for necessary reports; apply appropriate resources to mitigate hazardous materials; apply knowledge of building construction to predicting fire travel and extension in various structures; maintain effective communication between units at scene and department dispatcher; prepare and transmit ongoing evaluation reports of fire conditions; determine effectiveness of on-scene resources and implementation of additional resources to manage the situation; perform tasks of a middle level manager in administration of multiple fire companies; oversee and coordinate the operations in fire, multiple casualty, and emergency medical incidents.

Version 1, 2, and 3: Upon successful completion of the course, students will be able to: describe the differences between training, education and instruction; identify which of the three learning domains each objective primarily belongs to; develop a lesson plan, including the presentation method to be used, identify the presentation medium, select an appropriate room layout and develop a valid evaluation tool based on the objectives; evaluate students’ performances as related to instructional objectives and provide appropriate feedback to students to elicit behavior changes needed for successful completion of the objectives; demonstrate knowledge of New York State Department of Health BEMS policies and recognize the importance of having policies and procedures for course sponsors and students; account for and maintain accurate records of student progress, counseling and remediation plan implementation and outcomes; and manage Certified Lab Instructors (CLIs).

Upon successful completion of the course, students will be able to: access and utilize application programs in the Windows environment; modity Windows environment settings; use Windows accessory programs; use word processing software to create, format, edit, and print business documents; use advanced word processing functions including columns and tables, letterhead templates, and sorting; produce fire, emergency, and fire prevention reports using a database management program. 

Upon successful completion of the course, students will be able to: define the cause and prevention of stress; identify how to detect and deal with it; and demonstrate competency in accident management and rescue skills. 

Upon successful completion of the course, students will be able to: list the foundational leadership principles and outline the theory; demonstrate an ability to advance principles and theory by altering and transforming them in training scenarios in order to lead more effectively in high-risk and high-stress environments. Students defend decisions and actions rendered and predict how the principles and theory could be used in potential real-world events. 

Version 1 and 2: Upon successful completion of this course, students will be able to: receive and process emergency calls received from NYPD, private alarm companies, inter-bureau agencies, and outside agencies; speak to callers, extract pertinent information, validate that caller’s location exists in FDNY street file, and generate a response based on the information received from the calling party.  In addition to handling emergency calls from the public, ARDs also manage non-emergency and administrative calls, make notifications to other agencies, handle requests from other bureaus within the department; and serve as the primary back-up to other Fire Dispatch positions. ARDs will become familiar with and use equipment including: the Starfire CAD, VESTA phone, MapStar, EBS telephone, Motorola Scanner, and ERS systems.

Version 1 and 2: Upon successful completion of this course, students will be able to: ensure that FDNY Units respond to their assigned alarms, training, relocations, and other dispatches and perform notifications, which are separated as primary and secondary. Primary notifications are made intra- agency during FDNY incidents and secondary notifications are made inter-agency.  VA (Voice Alarm) dispatchers also conduct call backs on behalf of FDNY Field Units to gather additional information. VADs (Voice Alarm Dispatchers) will become familiar with and use equipment including: the Starfire CAD, Voice Alarm Console, VESTA phone, ring-down lines, EBS phone, Motorola Radio Console, Status Entry Panel, and an Administrative computer. The Radio Dispatcher consists of two positions (Radio-In and Radio-Out). The Radio In performs several specific tasks such as reviewing all alarms for pertinent information, scrolling or reviewing all EMS alarms received for any changes in patient status as well as any potential dangerous or hazardous conditions, reviewing all CIDS (critical information) attached to an address which  contains any special instructions, special response and alerts to any dangerous or hazardous conditions, entering all signals and request for additional resources from the field units as well as special calling or adding specific units utilizing the Status Entry Panel (SEP), monitoring Unit statuses and availability, and entering progress reports and updates. The Radio Out is the main point of contact between the Communications Office and the Field Units. This Dispatcher ensures the response of units that have not acknowledged a run, assignment or relocation, announcing the alarm information to the responding units as well as giving any special instructions related to that incident, notifying units of special designations or responsibilities at an incident, announces escalating alarms and incidents occurring in other boroughs, broadcasting important messages such as department orders, and responsible for relaying all additional information to field units responding to or operating at an incident. Radio Dispatchers will become familiar with and use equipment including: the Starfire CAD, VESTA phone, Status Entry Panel, Motorola Radio Console, MIS Computer, and an Administrative Computer.

Upon successful completion of the course, students will be able to perform fire and safety inspections of high rise structures in accordance with New York City rules and regulations.

Version 1 and 2: Upon successful completion of the course, students will be able to: analyze and document incident information, develop an effective public communication plan; facilitate a professional media and community relations environment. Version 3: Same as Version 1 and 2, additionally, students will be able to: demonstrate an understanding of the duties, responsibilities, and capabilities of an effective Public Information Officer on an AHIMT; identify course objective and position-specific resource materials for the position of Public Information Officer; describe the role and importance of the Public Information Officer in incident operations, especially as it pertains to initial incident operations; outline the fundamentals of information operations during incident management; develop a communications strategy for disseminating incident information; outline the importance of effective media relations and the role of the Public Information Officer in developing and maintaining such relationships; explain how the Public Information Officer may establish and leverage effective community relations; define the role of the Public Information Officer as it pertains to handling special situations within incidents and how the Officer can keep him/herself and those they escort and work with safe in the incident environment; and define the Public Information Officer roles and responsibilities during incident transition and demobilization.

Version 1 and 2: Communicate with the news media, communities, and internal audiences during an incident as the information officer of a Type 3 Incident Management Team; gather and distribute information that meets the needs of the news media, communities, internal audiences, cooperators, and key audiences during an incident.

Version 1, 2, and 3: Upon successful completion of the course, students will be able to: prepare a standardized patient care report; discuss the role and responsibilities of the A-EMT in performing both the emergency and operational aspects of the job; properly use and maintain emergency equipment; safely operate track rescues; identify, discuss, and function under multiple casualty incident conditions; categorize, treat, and transport patients at the scene of a multi-casualty incident; recognize unsafe conditions at the scene of all calls and make proper decisions to ensure personnel safety; transfer, lift, and transport patients in all types of carrying devices; take necessary precautions to handle blood borne pathogens; recognize and identify hazardous materials or potentials thereof; use the proper techniques of infectious waste disposal and personal protection in cases of known and unknown communicable diseases; identify and discuss Right to Know Law and how it operates; and apply and function under the operating guide procedures. Version 4: Includes all outcomes from Version 1, 2, and 3, additionally, participation in active shooter scenario and private hour of the 9-11 museum. 

Version 1, 2, and 3: Upon successful completion of the course, students will be able to: mobilize and activate a situation unit; staff and supervise a situation unit; and collect, analyze, and evaluate incident information.