Students will be able to: identify professional standards and etiquette; discuss copyright laws and licensing; Identify characteristics of computer ethics; identify and convert between different number systems; identify basic computer terminology and basic programming concepts; outline troubleshooting skills; identify and apply general safety procedures; demonstrate familiarity with basic project management and system analysis concepts; identify current technologies; demonstrate understanding of different printing technologies; display knowledge of input devices; exhibit knowledge of output devices; display knowledge of communication devices; differentiate between servers, workstations, laptops; exhibit familiarity with personal computer operating systems; demonstrate familiarity with common software applications; exhibit familiarity with email software and etiquette; demonstrate proficiency with web browsing software; demonstrate familiarity with utility software; recognize various network types and topologies; identify network protocols and LAN access methods; demonstrate familiarity with network services; identify data communications media; identify various Internet connectivity methods; exhibit working knowledge of software security; and demonstrate understanding of physical and logical security procedures. Performance Component: File Management Using Windows GUI (31%), Word Processing Applications (15%), Spreadsheet Applications (19%), and Network Connectivity (35%).